3pati Frequently Asked Questions

3pati follows standard KYC (Know Your Customer) procedures. You may be asked to submit a clear photo of your CNIC (Computerised National Identity Card), proof of address such as a recent utility bill, and in some cases a selfie holding your CNIC. KYC is triggered when you reach certain withdrawal thresholds or if our compliance team flags an account for review. Completing KYC promptly avoids delays on withdrawals.

On the 3pati Login page, click "Forgot Password" below the login fields. Enter the mobile number registered to your account and you will receive an SMS with a reset link. Follow the link, set a new password, and log back in. If you no longer have access to your registered number, contact support at support@3pati.vip with your CNIC details to verify ownership.

No. 3pati strictly enforces a one-account-per-player policy. Duplicate accounts are detected automatically and may result in the suspension of all linked accounts and forfeiture of any associated balances. If you believe your original account has been locked by mistake, contact support@3pati.vip and our team will investigate promptly.

You can request permanent account closure by emailing support@3pati.vip from your registered email address and stating clearly that you wish to close your account. Any remaining balance will be refunded to your last-used deposit method before closure. Note that permanent closure is different from self-exclusion — if your reason is gambling-related, our team will encourage you to consider self-exclusion first.

Log in to your 3pati account and navigate to the Deposit section. Select JazzCash as your payment method, enter the amount in PKR (minimum PKR 500), and confirm. You will receive a payment prompt on your JazzCash-linked mobile number. Approve the transaction using your JazzCash MPIN and the funds are credited to your 3pati balance instantly — usually within 30 seconds.

JazzCash withdrawals on 3pati are typically processed within 15 to 30 minutes during business hours. In rare cases involving KYC review or high withdrawal amounts, processing may take up to 24 hours. Once approved by our finance team, the funds land in your JazzCash wallet almost immediately. 3pati does not charge withdrawal fees, though JazzCash may apply their own standard transfer charges.

Yes. EasyPaisa is fully supported for both deposits and withdrawals on 3pati. The process mirrors JazzCash — go to Withdraw, select EasyPaisa, enter your registered EasyPaisa mobile number and the amount, and confirm. Processing typically takes 15 to 45 minutes. Your withdrawal method must match your deposit method to comply with anti-money-laundering requirements.

Yes. 3pati supports direct bank transfers through HBL, UBL, and Meezan Bank for both deposits and withdrawals. Bank transfer deposits require you to enter your IBAN during setup. Processing times are slightly longer than mobile wallets — deposits typically clear within 1 to 3 hours and withdrawals within 1 to 2 business days, depending on your bank's internal processing.

3pati itself charges zero fees on withdrawals. However, your payment provider — JazzCash, EasyPaisa, or your bank — may apply their own standard transaction charges. These are set by the payment provider and are outside 3pati's control. We recommend checking your provider's fee schedule before initiating large withdrawals so there are no surprises.

3pati's Cricket section covers international matches, PSL (Pakistan Super League) fixtures, and major tournaments like the ICC Cricket World Cup. You can bet on match winners, top batsmen, total runs, and a range of in-play markets. Odds are updated in real time. To place a bet, navigate to Cricket, select your match, choose your market, enter your stake in PKR, and confirm.

Yes. PSL (Pakistan Super League) is one of the most popular betting categories on 3pati during the season. All PSL fixtures are listed under the Cricket section with pre-match and live in-play markets. Markets include match result, top run-scorer, highest opening partnership, and more. PSL odds on 3pati are competitive and updated ball by ball during live matches.

RTP (Return to Player) varies by game but most slots on 3pati range from 94% to 97%. Each game's individual RTP is displayed on its info page — tap the "i" icon in the game lobby before you start. Higher RTP means a lower house edge over the long term, though individual session results can still vary significantly due to variance. Always check RTP before choosing a slot.

3pati is fully optimised for mobile browsers — Android and iOS both work seamlessly without any app download. Simply open your browser, visit 3pati.vip, log in, and play. The mobile interface is responsive and touch-friendly, covering all games, deposits, withdrawals, and account settings. A dedicated app may be available in future — check the site for announcements.

A wagering requirement (also called a rollover or playthrough) is the number of times you must bet a bonus amount before it converts to withdrawable cash. For example, a PKR 1,000 bonus with a 20x wagering requirement means you need to place PKR 20,000 in total bets before the bonus funds can be withdrawn. Progress is tracked in your account dashboard under Active Bonuses. Not all games contribute equally — slots typically contribute 100%, while table games may contribute less.

Yes. All 3pati bonuses have an expiry window, typically 7 to 30 days from the date of activation depending on the specific promotion. If wagering requirements are not completed within the validity period, the bonus and any associated winnings are forfeited. The expiry date and remaining time are always visible in your Active Bonuses section. We recommend reading the full terms of each promotion before opting in.

Yes. 3pati rewards regular players through a loyalty programme where you earn points for every real-money wager placed. Points accumulate over time and can be exchanged for bonus credit or used to unlock higher VIP tiers. Higher tiers come with benefits such as faster withdrawal processing, personalised account managers, higher deposit limits, and exclusive reload offers. Full programme details are available inside your account under Loyalty.

The minimum age to register and play on 3pati is 21 years. This is a hard requirement with no exceptions. Age is verified during registration and may be checked again via document-based KYC at any time. If a player is found to be under 21, their account is immediately closed, all deposits are refunded to the source, and any winnings are forfeited. 3pati takes underage gambling extremely seriously.

Log in to your 3pati account, go to Account Settings, and open the Responsible Gaming tab. From there you can activate a self-exclusion for 30 days, 90 days, 6 months, 1 year, or permanently. Once activated, self-exclusion cannot be reversed during the chosen period — this is by design to protect you. You can also request self-exclusion immediately by emailing support@3pati.vip if you prefer not to log in.

3pati allows you to set daily, weekly, or monthly deposit limits in PKR from the Responsible Gaming section of your account. Loss limits are also available and work independently — when your loss limit for the period is reached, further wagers are blocked until the period resets. Reducing a limit takes effect immediately. Increasing a limit has a 48-hour cooling-off period to prevent impulsive decisions during a losing session.

3pati customer support is available 24 hours a day, 7 days a week. You can reach us via live chat directly on the website — look for the chat icon in the bottom-right corner — or by email at support@3pati.vip. Our support team includes Urdu-speaking agents for players who are more comfortable in Urdu. Response times via live chat are typically under 3 minutes; email responses within 12 hours.